Hi, I’m Tiffany.
The Short Version
I specialize in developing tailored curriculum and program solutions, empowering faculty through targeted training, and integrating innovative technologies to enhance educational outcomes.
Educational Leader
Curriculum Architect
[email protected]
(954) 980 - 4479
Pre-Interview Movie Trailer
The video at the link above provides a concise overview to help you quickly assess me. Further details about my qualifications are available throughout this resume. For any additional questions, please feel free to contact me.
Career Highlights
01
Conference Presentations
Title: Foster Instructor-Learner Relationships through Module Introduction Videos
Audience: Instructional Designers, Higher Education Faculty, Learning and Development Specialists* 2019 OLC (Online Learning Consortium) Accelerate Conference
* 2019 QM (Quality Matters) Connect Conference
02
Successful Curriculum Overhaul:
Led a comprehensive review and redesign of outdated curricula, integrating current educational theory and industry standards. This overhaul resulted in a 25% increase in student academic performance and satisfaction, along with renewed accreditation for all programs.
03
Enhanced Course Completion Rates: Identified low engagement as a key factor in reduced course completion rates across multiple disciplines. Leveraged advanced e-learning tools to create interactive modules, ensuring alignment with industry standards and enhancing learner engagement, leading to a 17% increase in course completion rates within the first semester, significantly improving student retention.
04
Faculty Adoption of Best Practices:
Addressed inconsistent application of online teaching practices by leading targeted pedagogical consultations and developing comprehensive training resources. This initiative resulted in improved faculty adoption of best practices and a notable increase in student satisfaction scores related to course delivery.
Featured Work
Building an Inclusive Workplace: Mastering Diversity, Equity, and Inclusion (DEI) Course
This project was designed to create a learning experience that equips professionals with the tools to foster a more inclusive workplace. I consulted with the Reimagine Talent Co team to identify key challenges in fostering diversity, equity, and inclusion, and developed a targeted course that addresses these areas. Through sections on the Cycle of Socialization, Understanding and Unlearning Bias, Identity and Intersectionality, and Emotional Intelligence, participants will actively engage in self-reflection and learn strategies to dismantle biases, enhance emotional intelligence, and create more equitable work environments. This course empowers individuals to take actionable steps toward fostering inclusivity and belonging in the workplace.
Training Showcase Course
The Showcase Course was created to streamline the onboarding process for new instructional designers and course developers at FIU Online. By providing a comprehensive resource with example designs, tools, and tutorials, the course allows new hires to independently familiarize themselves with key components of course development. This includes learning activities, course design strategies, and the use of interactive and accessible elements, all designed to ensure consistency and engagement in online learning environments. The showcase not only reduced onboarding time but also enhanced the quality of faculty training by offering practical, hands-on experiences with course development tools, promoting self-sufficiency, and enabling trainers to focus on other essential duties.
Due to the nature of federal government clearance, privacy and copyright regulations regarding ownership of content developed while employed by a state university or federal government company, I’m unable to provide access to work samples, beyond those discussed here. Instead I am able to provide supervisory references, to discuss my capabilities.
Signature Qualifications
Professional Skills
Curriculum Development
Leadership and Team Management
Stakeholder Collaboration
Data-Driven Decision Making
Agile Methodology
Technical Skills
Learning Management Systems (Canvas, Blackboard, Totara, Cypher, Moodle, D2L, etc.)
Articulate Storyline
Adobe Captivate
Rise 360
Camtasia
Microsoft Office Suite
Experience
~1~
Curriculum and Instruction Specialist
(Temporary Consulting Role)
Florida Education Institute
March 2024 – September 2024
Curriculum Leadership: Spearheaded a comprehensive curriculum overhaul, aligning new course content with accreditation standards, which led to a 25% improvement in student academic performance and satisfaction.
Faculty Development: Initiated and led professional development programs for faculty, focusing on integrating online educational technologies and best practices in instruction, resulting in a measurable increase in teaching effectiveness across all departments.
Regular and Substantive Interaction (RSI) Implementation: Led the integration of RSI into online courses, ensuring frequent, instructor-initiated interactions that enhanced student engagement and aligned with accreditation standards.
Data-Driven Decision Making: Leveraged data analytics to assess and enhance curriculum effectiveness, driving continuous improvement in instructional quality and student outcomes.
~2~
Technical Systems And LMS Advisor
Anthology
July 2023 – May 2024
Curriculum Leadership: Customer Service and Technical Support: Provided high-quality support to students and parents across multiple channels, resolving complex financial aid and LMS-related issues with a focus on one-call resolution, contributing to a 20% increase in customer satisfaction scores.
Process Optimization: Streamlined the student support process, reducing wait times and improving the efficiency of document verification, which led to faster processing of financial aid applications.
Compliance Tracking and Documentation: Monitored compliance with academic and financial requirements for conditionally readmitted students, ensuring accurate record-keeping and timely intervention to support student success.
~3~
Training Developer
ASM Research
October 2021 – February 2023
Training Program Leadership: Directed the design and delivery of a streamlined LMS training program, reducing onboarding time and significantly enhancing organizational productivity.
Collaborative Content Development: Partnered with SMEs to develop tailored instructional materials, including e-learning modules and ILT resources, ensuring alignment with organizational goals and learning objectives.
Quality Assurance and Improvement: Led rigorous quality checks and evaluations of instructional materials, resulting in continuous improvements and increase in learner satisfaction and engagement.
~4~
Instructional Designer
Florida International University Online
December 2015 – February 2022
Instructional Innovation and Leadership: Led a diverse team to design and implement cutting-edge e-learning modules and multimedia presentations, leading to a 17% increase in course completion rates.
Stakeholder Collaboration: Managed relationships with faculty and subject matter experts to develop instructional strategies that aligned with FIU Online’s goals, ensuring successful course delivery and enhanced learner engagement.
Technology Integration: Spearheaded the integration of advanced educational technologies, ensuring courses were accessible and interactive, which contributed to a notable increase in student satisfaction and retention.
Pedagogical Support and Consultation: Provided coaching and mentoring to online faculty, promoting the adoption of best practices in online teaching, which resulted in improved course quality and consistency across departments.
Education
2008
Florida State University
Bachelor's Degree
Statistics
2010
University of South Dakota
Master's Degree
Adult & Higher Education
2013
University of South Florida
Master's Degree
Mathematics & Statistics
Get in touch!
I am an innovative leader in curriculum development, faculty training, and technology integration, dedicated to creating impactful learning experiences and fostering collaborative partnerships.